Rebooking and cancellation

Do you want to change or cancel your travel plans because of COVID-19? Or did the airline cancel your flight? We’ve gathered the most asked questions and answered them for you.

Changing your flight

If you’ve booked your ticket at KLM, you can change your flight in My Trip. We’re offering several rebook and cancellation possibilities, so we recommend you to review the rebook policies first. That way, you know exactly what your options are.

Rebook policies

The policy that applies to your trip depends on your scheduled departure date. Not sure what your departure date was? Check the confirmation e-mail you received after booking your flight.

Note that separate policies are in place for:

Most asked questions